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Tips to Prevent Identity Theft

Identity theft and account fraud happen when someone steals personal information such as your bank account number or social security number and uses this information to steal money or incur debt in your name. Connecticut Community Bank works hard every day to protect your personal information but we need your help. We have listed practical suggestions that may help you prevent these crimes.

  • Monitoring and reviewing your credit report can help prevent and detect Identity Theft. Order a free copy of your credit report from each of the three major credit bureaus once a year to ensure they are accurate. Free reports are available through a dedicated website, Or you can call toll-free 877-322-8228 to request your free credit report. For additional help in understanding your credit score, go to for the "Consumer's Guide to Credit Reports and Credit Scores".
  • Do not give personal information, such as account numbers or social security numbers, over the telephone, through the mail, or over the Internet unless you initiated the contact or know with whom you are dealing.
  • Store personal information in a safe place and tear up old credit card receipts, ATM receipts, old account statements, and unused credit card offers before throwing them away.
  • Protect your PINs and other passwords. Avoid using easily available information like your mother's maiden name, your birth date, the last four digits of your social security number, your phone number, etc.
  • Carry only the minimum amount of identifying information and the number of credit cards that you need.
  • Pay attention to billing cycles and statements. Inquire of your bank if you do not receive a monthly bill; it may mean the bill has been diverted by an identity thief.
  • Check account statements carefully to ensure all charges, checks or withdrawals were authorized.
  • Guard your mail from theft. Deposit outgoing mail in a post office collection box or at a local post office. Promptly remove incoming mail from your mailbox.
  • Identity Theft: Protect Yourself
  • Related Helpful Videos on Protecting Yourself
Connecticut Community Bank, N.A. is committed to helping you protect your personal information.

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